Shipping Policy

Effective Date: September 20, 2026

Thank you for shopping with The Ski Ladies! We want to make the shipping process as simple and transparent as possible. Please review the information below regarding shipping, delivery, and orders placed through our website.

1. Shipping Availability

At this time, The Ski Ladies ships eligible products to addresses within the United States.

Some products or equipment may not be eligible for shipping due to their size, weight, availability, or the nature of the item. If an item cannot be shipped, the product listing or checkout process will indicate the applicable restrictions.

2. Order Processing

Orders are generally processed within [1–3 business days] after the order is placed and payment has been successfully received.

Orders are not typically processed or shipped on weekends or holidays. Orders placed during weekends or holidays will generally begin processing on the next business day.

Processing times may be longer during busy seasons, promotions, holidays, or periods of high order volume.

3. Shipping Times

Once your order has been processed and shipped, estimated delivery times will depend on the shipping method selected at checkout and the destination.

Please keep in mind that shipping times are estimates and are not guaranteed delivery dates.

The Ski Ladies is not responsible for delays caused by circumstances outside of our control, including carrier delays, severe weather, natural disasters, holidays, incorrect addresses, or other unforeseen circumstances.

4. Shipping Costs

Shipping charges, when applicable, will be displayed during checkout before your order is completed.

Shipping costs may vary depending on the size, weight, destination, and shipping method of the order.

Any applicable shipping promotions or free-shipping offers will be subject to the terms stated at the time of the promotion.

5. Tracking Information

When available, tracking information will be provided once your order has been shipped.

Please allow some time for tracking information to become active after the package has been picked up by the carrier.

6. Incorrect or Incomplete Shipping Address

Customers are responsible for providing an accurate and complete shipping address at checkout.

If an order is returned to The Ski Ladies because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply to resend the order.

Please contact us as soon as possible if you realize that you entered an incorrect shipping address. We will do our best to assist you, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

7. Lost, Stolen, or Damaged Packages

Once an order has been delivered to the shipping address provided at checkout, The Ski Ladies is not responsible for packages that are lost or stolen after delivery.

If your package appears to be lost or has not arrived within the expected delivery window, please contact us so we can help determine the appropriate next steps.

If your package arrives damaged, please contact us as soon as possible and provide photographs of the damaged package and/or product. We will work with you to determine the appropriate resolution.

8. Rental Equipment

Rental equipment may have different pickup, return, and delivery requirements than products purchased through our website.

Unless specifically stated on the rental listing or agreed upon with The Ski Ladies, rental equipment is not shipped and must be picked up and returned according to the rental terms provided at the time of rental.

Please review the applicable rental agreement and rental terms for additional information.

9. International Shipping

At this time, The Ski Ladies does not offer international shipping unless otherwise stated on our website.

10. Questions About Your Order

If you have questions about the status of your order, shipping, or delivery, please contact us:

The Ski Ladies
Email: the.ski.ladies@gmail.com
Phone: 801-210-1551

Please include your order number when contacting us about an existing order so that we can assist you as quickly as possible.

11. Policy Updates

The Ski Ladies may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.

By placing an order through our website, you acknowledge and agree to the shipping terms outlined in this policy.